Webix Social Poster — Privacy Policy

📋 Information we collect

• Account details: no sign-up is needed. The App creates a random device ID on your phone to keep your account. When you connect Facebook we store your Facebook user ID so you can recover your account if you reinstall the App.
• Business profile: business or page name, business category, preferred caption language, and optional brand kit details you add (logo, brand colours, phone, WhatsApp, address, website).
• Content you provide: product photos you take or upload, product names and prices, and the text prompts you write.
• Content we generate for you: posters, captions and hashtags created by the App.
• Facebook Page data: when you connect a Facebook Page, we receive the list of Pages you manage (Page ID, name and profile picture) and a Page access token for the Pages you choose. We use the permissions pages_show_list, pages_read_engagement and pages_manage_posts. We do not access your personal Facebook profile, friends, messages or inbox.
• Posting activity: posts you publish or schedule, their status, the Facebook post ID and link.
• Payments: credit package, amount, invoice/transaction ID and status. Payments are processed by our payment gateway (WebixPay — bKash, Nagad, Rocket or card). We never see or store your PIN, card number or wallet password.
• Your Gemini API key (optional): if you add your own Google Gemini API key in Settings, we store it encrypted and use it only to create your posters and captions. You can remove it at any time.
• Technical data: device push-notification token, IP address and server logs used for security and troubleshooting.

⚙️ How we use your information

• To create posters, captions and hashtags from your photos and prompts.
• To publish posts to the Facebook Pages you connected — only when you tap Post or when a schedule you created is due.
• To run your scheduled posts from our servers at the times you set.
• To manage your credit balance and payments.
• To send service notifications (for example: post published, post failed, low credits).
• To keep the service secure, prevent abuse, and fix problems.

We do not sell your personal information, and we do not use your Facebook Page data for advertising or for any purpose other than the features you use in the App.

🤝 Who we share information with

• Meta (Facebook): the poster image and caption are sent to Facebook when a post is published to your Page.
• AI service providers: your product photo, prompt and product details are sent to the AI service that creates your content — Google Gemini when you have added your own Gemini API key (processed under your Google account), otherwise our own providers — solely to generate your content.
• Payment gateway: WebixPay processes your payment.
• Hosting and storage providers that run our servers and store images.
• Authorities, only if required by law.

🔒 Security and storage

Facebook Page access tokens are stored encrypted on our servers and are never shown in the App. All traffic between the App and our servers uses HTTPS. Access to production data is limited to authorised Webix Solution staff.

🗓️ How long we keep data

We keep your data while your account is active. When you delete your account, your account, products, photos, posters, captions, schedules, connected Pages and tokens are deleted from our active systems immediately, and from backups within 30 days. Payment records may be kept longer where the law requires it.

🗑️ Your choices and data deletion

• Disconnect a Facebook Page at any time in the App: Settings → Connected pages.
• Delete your account and all data in the App: Settings → Delete account.
• You can also remove the App from Facebook (Settings & privacy → Settings → Business integrations) and ask us to delete your data.
• Full steps: Data Deletion Instructions.

👶 Children

The App is for businesses and is not intended for anyone under 18. We do not knowingly collect information from children.

✏️ Changes

We may update this policy. The date at the top shows the latest version; important changes will also be shown in the App.